Virtual Appointment Instructions
Joining your telehealth session is simple. Please follow these three steps to ensure a smooth and secure connection with your therapist.
01
Find a quiet, private space with a stable internet connection. Use a device with a working camera and microphone for the best session experience.
Prepare Your Environment
02
Access the Platform
Five minutes before your appointment, click the 'Enter Virtual Session' button on this page or follow the link sent to your email.
03
Secure Connection
Wait in the virtual lobby until your therapist begins the session. Your connection is fully HIPAA-compliant and secure for your privacy.
Portal FAQ
Find answers to common questions regarding our secure client portal and virtual care technology.
How do I access the portal?
You can access the portal by clicking the 'Log In' button above. Use the email address provided during your intake to sign in.
Difficulty logging in?
If you have trouble logging in, please use the 'Forgot Password' link or contact our office directly at 770-676-0589.
What are the technical needs?
A stable internet connection, a camera, and a microphone are required. We recommend using a modern browser like Chrome or Safari.
Is the connection secure?
Yes, our portal and telehealth sessions use bank-grade encryption to ensure your privacy and data security at all times.